A quest for convenient and personalized health care

Health care is becoming increasingly personalized as people pursue it on their terms. From seeing specialists, to visiting urgent care clinics to making telehealth calls, lifestyles, preferences and needs vary.

Health care organizations are personalizing their services because “everyone’s health journey is different,” according to Deloitte. “Consumers are driving — and accelerating — the pace of change in health care,” Deloitte wrote in its most recent global health care sector outlook.…